LEGAL

Privacy Policy

How CBNS Loans collects, uses and protects the personal information you share with us.

This page is a working template provided for review. [Template — owner/legal to review] It is not legal advice and must be reviewed and finalized by the owner and qualified legal counsel before publication.

Last updated: June 26, 2026

1. Information we collect

When you use our contact form or free audit form, we collect the personal information you provide: your name, email address, phone number (optional), business type, website address, the financing or service you select, and any message you send us. [Template — owner/legal to review]

We do not knowingly collect more than what you submit through these forms. We do not host a database; form submissions are delivered to us by email. [Template — owner/legal to review]

2. Why we collect it

We use your information only to respond to your request, prepare and send your free audit, arrange financing or consulting services you ask about, and follow up about those services. [Template — owner/legal to review]

We do not use your information for automated decision-making or profiling, and we do not sell it. [Template — owner/legal to review]

3. How your information is handled

Form submissions are transmitted securely (HTTPS) and delivered to info@cbns.ca through our form-delivery provider, Web3Forms. Web3Forms processes the submission to email it to us and does not store it long-term as a database of leads. [Template — owner/legal to review]

Once received, your information is kept in our business email and standard business records. [Template — owner/legal to review]

4. Service providers and third parties

We rely on a small number of service providers to operate this site and reach you: our web host, our form-delivery provider (Web3Forms), and our email provider. These providers may process your information on our behalf and may store it outside Québec or Canada. [Template — owner/legal to review]

When we arrange financing, we may, with your consent, share relevant details with lenders or partners in our network to find you a suitable option. We share only what is needed for that purpose. [Template — owner/legal to review]

5. How long we keep it

We keep your personal information only as long as needed for the purpose you contacted us about, and as required by law for our business records, after which it is deleted or anonymized. [Template — owner/legal to review]

6. Your rights (Québec Law 25)

Under Québec's Act respecting the protection of personal information in the private sector (Law 25) and applicable Canadian law, you may ask to access the personal information we hold about you, ask us to correct it, withdraw your consent, or ask us to delete it, subject to legal limits. [Template — owner/legal to review]

To make a request, or to reach the person responsible for the protection of personal information at our firm, contact us using the details below. We will respond within the timeframes the law requires. [Template — owner/legal to review]

8. Changes to this policy

We may update this policy from time to time. The date below shows when it was last revised. [Template — owner/legal to review]

9. Contact us

Questions about this policy or your personal information? Reach the person responsible for personal information at CBNS Residential And Commercial Loans: [Template — owner/legal to review]